OUR REFUND POLICY
Effective Date: 04/12/2023
Thank you for shopping at Siam Kunnachakr. We strive to ensure that our customers are satisfied with their purchases. If, however, you are not entirely satisfied with your purchase, we're here to help.
Conditions for Refund:
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Defective or Damaged Products:
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In the event that you receive a defective or damaged product, please provide a video or clear photos clearly showcasing the issue.
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Contact our customer service team at kunintertech@gmail.com within 7 days of receiving the product.
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Our team will review the evidence provided and assess the condition of the product.
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Receipt:
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To be eligible for a refund, you must provide a valid receipt or proof of purchase.
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Ensure that the receipt clearly shows the product details, date of purchase, and the amount paid.
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Payment Evidence:
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If you made the purchase through bank transfer, provide the bank transfer slip or pay-in slip as additional evidence.
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Other accepted payment evidence may include credit card statements or digital payment confirmations.
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Refund Process:
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Once you have gathered the necessary evidence, contact our customer service team at kunintertech@gmail.com within 30 days of receiving the product.
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Our customer service team will guide you through the process and may request additional information or clarification.
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After reviewing the evidence and confirming eligibility, we will initiate the refund process.
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Refunds will be processed using the original method of payment. Please allow 30 for the refund to be reflected in your account.
Exclusions:
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Products damaged due to misuse, improper handling, or failure to follow care instructions are not eligible for a refund.
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Refunds are not applicable to products purchased during promotional events or clearance sales unless the product is defective.
Contact Information:
For any inquiries or to initiate a refund request, please contact our customer service team:
Siam Kunnachakr Co.Ltd
410/69 70 Ratchadaphisek Rd
Bangkok 10310
Thailand
Phone: 025415301
Note: This refund policy is subject to change without notice. Please refer to the latest version on our website for the most up-to-date information.
Thank you for choosing Siam Kunnachakr. We appreciate your business.